Customizing Donation Thank-You & Admin Emails

Customize every CharityGlow automated email. Supported variables, HTML templates, BCC admin copies, SMTP setup guide for reliable deliverability.

A
Amdadul
Sep 23, 2026 6 min read

Emails CharityGlow sends out-of-box

  • Donor thank-you email (with PDF receipt attachment).
  • Admin new-donation alert email.
  • Offline donation pending (to admin).
  • Offline donation confirmed (to donor).
  • Recurring subscription cancelled / failed emails (Pro).
  • Annual donor statement (Pro, once per year).

Email template variables reference

If you ever get stuck, our real human support team is one click away inside your WordPress dashboard. Design flexible multi-step donation forms, pick preset amounts, allow custom amounts, add a cover-fee checkbox and convert 30% more donors overnight. All payment processing fees go straight from Stripe / PayPal to your bank account — CharityGlow never touches, sees or holds your donations. Most nonprofits who switch to CharityGlow see more than double their donations in the first 90 days just because of our conversion-optimized form builder.

Fix email deliverability — install WP Mail SMTP

Upgrade only when you are ready: the free plugin powers thousands of active nonprofits right now. Design flexible multi-step donation forms, pick preset amounts, allow custom amounts, add a cover-fee checkbox and convert 30% more donors overnight. You own 100% of your donor data. Unlike hosted SaaS tools, nothing leaves your server until you want it to. Most nonprofits who switch to CharityGlow see more than double their donations in the first 90 days just because of our conversion-optimized form builder. Running a nonprofit is hard enough without fighting your WordPress plugins every single day.

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