Need Help Building Your Fundraising Website? We Do It All For You — In 7 Days Or Less.

Standard kick-off is within 48 business hours after cleared payment (instant for card, 1–2 days for international wire). Actual delivery windows: Essentials = 2–3 days, Customization = 4–6 days, Gateway = 2–4 days, Complete Nonprofit = 7–10 days, Custom Dev = scoped per project (2–12 weeks). Our median actual delivery across all 40+ projects was 5.2 business days last quarter. We will tell you BEFORE you pay if we think the timeline is not realistic for your scope.

Payments: Stripe (card + Apple/Google Pay), PayPal (all currencies), Wise/TransferWise for international bank wires, local bKash/Nagad/Rocket for Bangladesh clients, Paystack/Flutterwave for West Africa. Payment terms: 100% upfront for packages ≤$699, 50/50 split for packages ≥$1,499. Refund policy: Full 100% refund available BEFORE we start development (within 7 days of payment). Once development has started, refund is package price minus 15% admin/hold fee. No refunds once the project is delivered and accepted (per signed scope document).

No, we are NOT a hosting reseller. You keep your existing host and domain registrar — we just work on your WordPress installation over SFTP/Admin. Minimum technical requirements: PHP 7.4+, MySQL 5.7+, 256MB PHP memory, working WordPress login + SFTP. Recommended hosts: SiteGround, Namecheap Stellar Plus, WP Engine, Kinsta, DigitalOcean/RunCloud/GridPane. We will tell you before quoting if we think your current host is NOT appropriate (e.g. GoDaddy shared with 32MB memory, random $1/mo hosts, no SSH).

Yes: Complete Website package includes free content migration (pages, posts, media, menus, users) from any WordPress site, Joomla, Drupal or static HTML. Essentials/Customization/Gateway packages do NOT include full content migration — you can add it as a $249 add-on if you need it. We will tell you at quoting time if your old site has weird quirks that would require Custom Development scope (e.g. custom post types from a 10-year-old abandoned charity plugin).

Global: Stripe, PayPal, Braintree, Authorize.net, Mollie. South Asia: bKash, Nagad, Rocket, SSLCommerz, aamarpay, PhonePe, Razorpay, PayU India. Africa: Paystack, Flutterwave, M-Pesa, Pesapal, Chapa, Yoco. LATAM/MENA: Mercado Pago, Pix Brazil, Telr, PayTabs, Network International, Fawry, MyFatoorah, Moyasar. We have production integration experience with EVERY gateway on this list — not just we read the docs yesterday. If your gateway is not listed, ask — odds are we have at least sandbox experience with it.

Yes. Every project includes 60 days of priority support for FREE (bugs on things we built + how-to questions + minor tweaks ≤1 hour). After 60 days: 3 care plan tiers — Essentials $49/month (updates + 1h support), Growth $129/month (everything + content edits + 4h/mo), Scale $299/month (everything + SLA-backed 4h response + 12h/mo). All care plans include weekly off-site backups + uptime monitoring + WordPress core + theme + plugin updates + security hardening.

Absolutely. Our Agency Partner program (package 6 + recurring commissions) includes: (1) White-labelled: we work as your dev team — all communication goes through you, zero CharityGlow branding in deliverables unless you ask; (2) Commission: 20% recurring on every referred Theme+Pro bundle sale, 15% on every custom services project you send us; (3) Overflow: you sell the work, manage the client, send us the scope — we execute it. Contact us for the Agency Program deck and pricing matrix.

Yes. Mutual NDA available on request (free). Every project ≥$699 gets: (a) signed 2-party written contract, (b) detailed Statement of Work (SOW) with exact deliverables list, (c) payment terms, (d) SLA dates, (e) scope-change process documented. You will NOT get a mystery PayPal invoice with nothing in writing. All our contracts are reviewed by our solicitor and are enforceable in UK/Bangladesh/US courts.